Client challenge
A community education and advocacy platform for REFAC, supporting volunteers, partners, case reporting, online learning, certificates and public communication.
Education Technology · Rwanda
Rwanda Education for All Coalition (REFAC)
A community education and advocacy platform for REFAC, supporting volunteers, partners, case reporting, online learning, certificates and public communication.
REFAC’s web platform is this case study. Menya Makuru is the related mobile app.
Executive outcome
REFAC volunteers and partners use the platform to report more than 200 education cases, coordinate advocacy work and support more than 500 active users across different roles.
- Client
- REFAC
- Category
- Education Digital Platform
- Country
- Rwanda
- Sector
- Education Technology
- Platforms
- Public website, Case reporting, Partner workflows, Online learning, Certificates, Role-based access
- What we delivered
- Public website, Case reporting, Partner workflows, Online learning, Certificates, Role-based access
- Project status
- Active education platform
Project linksClient website ↗
Case study structure
Each public case study separates the client organization, the project delivered, the solution scope, supporting technology, evidence and outcomes.
Operational problem
REFAC needed a system where volunteers and partners in the community could report education cases, organize advocacy follow-up and access learning resources.
Delivered solution
LIGHTMGROUP developed the platform around case reporting, role-based access, partner workflows, online learning, certificates and managed public content.
Features delivered
Core product capabilities included in the published delivery scope.
Education case reporting
Volunteers and partners can report education cases from community work.
Advocacy workflow
Reported cases support follow-up and advocacy work by REFAC and partners.
Online learning
More than two active courses and certificates support structured learning.
Role-based access
More than 500 active users work through different roles across the platform.
Outcome and technology
After launch
The platform is actively used by REFAC and its partners, with more than 200 education cases reported, more than 500 active users, different user roles, more than two active courses and online certificates.
- Responsive web platform
- Case management
- Learning platform
- Certificates
- Multi-user roles