How can we help?
Start with a clear, branded invitation on your website.
Kivu AssistantOnline
Welcome. What would you like help with today?
LMG Chatbot
Every conversation deserves a better experience.
Meet your website's AI-powered assistant. Help visitors find answers, explore your services, and connect directly with your team through one seamless conversation experience.
Visitor experience
One assistant. Every conversation.
Experience a connected journey from a visitor's first question to dedicated human assistance.
Useful answers, in context.
Guide visitors using the knowledge approved by your organization.
Can you help with registrations?
Yes. LMG Forms can collect registrations and keep responses organized.
Bring in your team.
Continue complex conversations from the shared inbox.
Nadia M.Customer success
Hi, I can help you plan the next step.
Shared support inbox
Behind every great conversation is a better workspace.
Manage visitor conversations, review chat history, and connect customers with your team through one organized support inbox.
How it works
From installation to human support.
- 01AddInstall the website widget.
- 02ConfigureSet identity and approved knowledge.
- 03AssistLet AI answer common questions.
- 04ContinueMove complex conversations to your team.
Website chat widget
Install a lightweight chatbot widget on an authorized website and collect conversations in Developer Cloud.
AI and human support
AI replies use the chatbot's configured knowledge. Agents can take over, reply, assign conversations and resolve them from a tenant-scoped inbox.
Persistent conversations
Visitors can return to their conversation from the same browser, and agents can see customer history and add private notes.
Sandbox first
Teams can preview and test widget behavior in the playground before switching a production project live.
Pricing status
These plans are indicative for market testing and may change before automated subscription billing is enforced.
Indicative pricing
Plans to test with early teams.
Pricing is shown for market validation. Final billing, taxes, limits and service terms are confirmed before a paid subscription starts.
Starter
Limited monthly AI conversations, LIGHTMGROUP branding
Business
Custom name and logo, approved website knowledge, 2 live agents
Professional
Branded assistant, website knowledge, 5 agent profiles, analytics
Enterprise
Multiple assistants, custom integrations, larger teams and SLAs